Website Management

• Work with Japan HQ to plan, execute new enhancements and maintenance for regional website.
• Generate data driven insights using GA for customer journey and plan
• Undertake SEO initiatives together with team members to improve google ranking for selected keywords and
• Work with agency to analyze maintenance & system bottlenecks and propose improvements for system requirement or automation of workflows to Japan HQ to reduce the maintenance workload and improve page speed.

Loyalty marketing

• Work with regional sales offices to build on loyalty programs using data, business insights, system capability and customer feedback to drive more traffic, sales conversion, early engagement and stronger/longer affinity
• Partner with internal and external stakeholders to initiate, co-develop and optimise Loyalty and Marketing system as well as engagement (targeting & retargeting) journeys.

Media planning

• Work collaboratively with the regional sales offices to ensure their digital marketing plans are developed with a keen understanding of media and audience performance and insights. Review of post campaign results, analyse the effect the digital plans have on onsite metrics (traffic, bounce rates, conversion rates etc), and work with them to make adjustments and improve for future campaigns
• Work with sales offices to test market on new digital platforms to ensure that we fully maximizing opportunities present in the market

Skills

• At least 3-5 years of Loyalty and CRM experience in retail or agency, ideally with hands on experience in marketing technology and personalized communications.
• Deep proficiency with analytics tools
• Deep understanding of SEO and SEM
• Strong interpersonal communication, organization, and time-management skills

Job Description

Main Duties & Responsibilities

• Provide on-going application support and be involved in various stages of the SDLC
• Conduct user requirements gathering, analyse business requirement for development / implementation of new systems and of enhancements to existing systems
• Evaluate potential solutions and make recommendations to address business requests
• Plan and conduct/coordinate System Integration Test and user acceptance test.
• Liaise closely with business users and build good rapport
• Liaise closely with vendors in project implementation, application testing, supporting application patching and upgrades
• Support the team in defining project requirements, tracking and documentation
• Day to day system support and maintenance – attending to severity issues, system monitoring and support users’ enquiries.

Job Requirement

• Degree/Diploma in Computer Science/Information Technology/Computer Engineering or equivalent.
• Minimum 2 years working experience in system implementation projects

Technical Skills:

• 1 or more years of working experience in project management will be preferred
• Working knowledge on Microsoft Dynamic 365 CRM or NAV will be preferred
• Strong background in software development and SDLC methodologies

Interpersonal:

• Team Player
• Strong analytical ability over business & technical requirements and issues, with good problem solving skills.
• Self-motivated and able to work independently. Able to work under pressure (e.g. tight deadlines, heavy workload).
• Adapt to changes in priorities, work assignments, and other interactions.
• Good personality and willing to learn new things.

Job Description

Reporting to the Division Manager, we are looking for a meticulous team player with a good attitude who has relevant experience in international trading or logistics business

As an Associate, You Will
Fulfill, but not limited to, the following roles and responsibilities:

• Preparation of full set of export and L/C related documents which include application of C/O with Chamber of Commerce, insurance, inspection, etc.
• Checking of L/C terms and conditions and to advise the required amendments.
• Coordinate with 3PL, forwarders and banks to ensure smooth shipments are executed to meet customer requirement.
• Order fulfillment by using SAP, Salesforce
• Coordinate with internal shipping operations team and external parties/customers to resolve any shipping issues.
• Perform sales and administration support.

Must have skills and experience

• At least 1 year of work experience in international trading or logistics
• Basic skill of using SAP for order fulfillment
• Ability to check L/C and coordinate its transaction

We’d Love to Hear from People With

• Proficient in Microsoft applications such as ExcelWord

Job Description

As an, Regional Product Marketing Senior Executive, you will

Fulfill, but not limited to, the following roles and responsibilities:

• Develop, implement, and review regional marketing plans to drive product awareness, market penetration, and sales growth to achieve business objectives.
• Provide marketing support to sales offices within the region.
• Collaborate with each countries’ corporate sales team to develop B2B sales strategies, introduce contractual business offering plans such as MPS plans to increase market share in the region.
• Prepare required contents and provide product training as well as sales tool for the sales offices.
• Create and deploy a communication plan to create awareness and confidence in Brother solutions and improve revenue.
• Regularly conduct webinar/seminar on product applications and solutions.
• Monitor and analyze market and sales data to evaluate marketing campaign effectiveness and make data-driven recommendations for continuous improvement.

We’d Love to Hear from People With

• Bachelor's degree or equivalent.
• Relevant experience in Printer or Copier industry (minimum 3 years of experience).
• Proven experience in marketing strategies and execution, especially in B2B business.
• Experience in MPS and/or DMS solutions is an added advantage.
• Ability to manage internal stakeholders across seniorities and functions.
• Analytical and hands-on approach with both business and technical teams.

Job Description

As a Corporate Business Development Executive, You Will

Fulfill, but not limited to, the following roles and responsibilities:

• Listening to customer requirements and presenting appropriately to make a sale.
• Maintaining and developing relationships with existing customers in person, and via telephone calls and meeting
• Presentation and product demonstration to resellers and customers when required.
• Arranging meetings with potential customers to prospect for new business
• Acting as a contact between a company and its existing and potential System Integrators - SIs
• Negotiating the terms of an agreement and closing sales
• Gathering market and customer information
• To enquire new & grow existing SIs to increase corporate sales.
• Negotiating on price and costs, delivery and specifications with buyers and managers.
• Challenging any objections with a view to getting the customer to buy.
• Advising & create partner incentive and discussing special promotions or programs
• Reviewing with superior on sales performance, aiming to meet or exceed targets
• Gaining a clear understanding of customers' businesses and requirements
• Making accurate, rapid cost calculations, and providing customers with quotations
• Attending team meeting and sharing best practice with colleagues.

KPI – Corporate Business Development Executive

1. 60% of job scope will be corporate sales in the below

• To look for new non-box sales deals – TMP or Click charge (1 case per month)
• Enquiring for new potential customers for printer sales, sales call e.g. cold call to corporate customers (10 new potential customers per month)

2. 40% of job scope will be business development in the below

• Maintain & grow existing current System Integrators.
• To build strong relationship within the System Integrators – Business Unit (Government & Corporate)
• To create incentive & SPIFF program to System Integrators. (1 program per quarter).

As a Corporate Business Development Executive, You Will

• More than 2 years of experience in corporate sales and in handling/managing system integrators.
• Preferably some background in IT hardware sales.
• Good interpersonal & analytical skills, honest and a team player.
• Aggressive, result-oriented and a good track record of meeting sales target and objectives.
• Ability to work independently with minimum supervision.
• Resourceful with good interpersonal, communication and negotiation skills.
• Knowledge of printers/printing solutions and corporate account management is preferred