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  • Awards & Recognition

Awards & Recognition

For over 100 years, Brother has achieved recognition as a brand synonymous with reliable and high-quality products and services. These accolades are a testament to Brother's innovation and industry leadership.

iF Design Award

Over the years, Brother has won the iF Design Award multiple times. This award is one of the most prestigious and recognised design awards in the world, and is given based on the aesthetics, functionality and environmental performance of the subject.

iF Design Award

iF DESIGN AWARD is hosted and judged by the iF-International Forum Design, in Hannover, Germany. This is one of the most prestigious international design competitions and has been running since 1953. It is recognized around the world and judged not only on external appearance of the product, but also on criteria such as functionality and environmental performance.

Brother wins “iF DESIGN AWARD 2022”:

  • Multi-Function Inkjet Printer - MFC-J4540DW

Brother wins “iF DESIGN AWARD 2021”:

  • Scanner - DS-940DW
  • Embroidery monitoring mobile application - My Stitch Monitor

Brother wins “iF DESIGN AWARD 2020” in Scanner:

  • Scanner: ADS-1700W

Brother wins “iF DESIGN AWARD 2019” in 6 categories:

  • Colour Laser Printer / All-in-one - HL-L3230CDW / HL-L3270CDW / MFC-L3710CDW
  • Labeling System - P-Touch Cube Plus
  • Labeling System - PT-H110
  • Embroidery sewing machine - Luminaire Innov-is XP1
  • Sewing machine - A150
  • Cutting machine - ScanNCut DX SDX1200 / SDX1000

Brother wins “iF DESIGN AWARD 2018” in 4 categories:

  • Colour Laser Printer / All-in-one - HL / DCP / MFC-L8000 Series
  • Colour Laser Printer / All-in-one - HL-L9310CDW / MFC-L9570CDW
  • Inkjet Multi-Function Printer - MFC-J6935DW / MFC-J6995CDW
  • Top Cover Stitch Sewing Machine - CV3440 / CV3550

Brother wins “iF DESIGN AWARD 2017” in 6 categories:

  • Mono Laser Printer / Multi-Function Centre - Hl-L6400DW/ MFC-L6900DW
  • Mono Laser Printer / Multi-Function Centre - HL-L5200DW/ MFC-L5700DN
  • Document Scanner - ADS-3600W
  • Mobile Printer - PJ-773
  • Tube and Label Printer - PT-E800 Series
  • Label Printer - PT-P950NW
  • Label Printer - PT-P300BT 

Brother wins “iF DESIGN AWARD 2016” in 3 categories:

  • Inkjet Multi-Function Centre - MFC-J880DW/ DCP-J562DW
  • Label Printer – PT-D210
  • Label Printer – PT-D400/ PT-D450
  • Label Printer – D600
  • Head-Mounted Display – AirScouter WD-200A

Brother wins “iF DESIGN AWARD 2015” in 4 categories:

  • Inkjet Multi-Function Centre – MFC-J5720DW Series
  • Inkjet Multi-Function Centre – MFC-J4620DW Series
  • Colour Laser Printer/ Multi-Function Centre - L9000/L8000 series
  • Label Printer – PTP750W / PT-P700

Brother wins “iF DESIGN AWARD 2014” in 6 categories:

  • Inkjet Multi-Function Centres - MFC-J6720DW / MFC-J6920DW
  • Colour Multi-Function Centres
  • Printers - HL-3170CDW / MFC-9340CDW
  • Monochrome Laser Multi-Function Centres
  • Printers - HL-1110 / DCP-1510 / MFC-1810
  • Label Printer – TD-2000

Brother wins international “iF GOLD AWARD” 3 years in a row for:

  • Label Printer – TD-2000

Good Design Award 2020

Brother has won a Japanese design award “Good Design Award 2020” (hereinafter Good Design Award) for three of its latest products. Brother has received a total of 214 Good Design Awards, including for three products this year, since it first won the award for its home sewing machine in 1960. This marks the 28th year in a row, since 1993, that Brother has received this award.

Good Design Award 2020


Good Design Award has been a sole comprehensive design evaluation and communication system in Japan since 1957. Many companies and designers from both inside and outside of Japan participate in the activity to enhance the industry or the quality of life through the design. “G Mark”, the symbol of the award has been recognized widely as a mark representing good design. For more information about Good Design Award visit : https://www.g-mark.org/



Winning Brother products: Good Design Award 2020


Mobile Scanner

DS-940DW
DS-940dw
DS-740D
DS-740d
DS-640
DS-640

23 Nov 2015

Singapore Service Excellence Medallion

Brother was awarded the Singapore Service Excellence Medallion, which recognises eminent achievements by organisations and individuals in Singapore that inspire and sustain a culture of service excellence.

23 Nov 2015

Singapore Service Excellence Medallion

For our efforts in perpetuating and sustaining a culture of service excellence, Brother Singapore was awarded the Singapore Service Excellence Medallion, the most prestigious accolade under the Go the Extra Mile for Service (GEMS Up) national movement.

The following are examples of our efforts to continuously provide world-class service to our customers:

- To reduce service turnaround time, we now offer a 4-hour complimentary express service.

- To establish lasting relationships with customers and move them beyond one-off purchases, we introduced ‘10Q.’ 10Q is a contact system which contacts customers ten days, ten weeks and ten months post-purchase to follow up on their experience and gather feedback.

- To allow our engineers to resolve technical issues without being physically present, we developed the ‘LogMeIn’ system to provide instantaneous remote support to our customers.

Good Design Award 2015

In 2015, Brother was awarded the Good Design Award in 5 categories. This award highlights and celebrates works that enrich our lives, industries, and society as a whole.

Good Design Award 2015

Hosted by the Japan Institute for Design Promotion, the Good Design Award is a comprehensive design award that picks good design across a wide variety of fields. It also highlights and celebrates works that enrich our lives, industries, and society as a whole. 

For   more   information   about   Good   Design Award visit: https://www.g-mark.org/?locale=en

Brother wins Good Design Award 2015 in 5 categories

Colour Inkjet Multi-Function Centre

  • DCP-J963N-W/B
  • DCP-J762N
  • DCP-J562N
  • MFC-J880N

Head-Mounted Display AiRScouter

  • WD-250A
  • WD-200A

Tape Creator

  • TP-M5000N

Application

  • Brother iPrint&Scan

Web Conferencing System

  • Omnijoin

BLI Buyers Lab 2017 Pick Awards

Brother has been recognised for Outstanding Printer and Multi-Function Centres for Small and Mid-Sized workgroups, along with Outstanding Network Scanner and Outstanding Achievement in Innovation for its mobile scanner.

BLI Buyers Lab 2017 Pick Awards

Brother wins BLI Buyers Lab 2016 Pick Awards in printing and scanning category.

  • HL-L6300DW - Outstanding Printer for Mid-Size Workgroups
  • HL-L5000 Series – Outstanding Printer for Small Workgroups
  • HL-L6400 – Outstanding Printer for Mid-Sized Workgroups
  • MFC-L5000 Series – Outstanding Multi-Function Centres for Small Workgroups
  • MFC-L6900DW – Outstanding Multi-Function Centres for Mid-Sized Workgroups
  • ADS-3600W – Outstanding Network Scanner
  • DSmobile 820W/DSmobile 920DW – Outstanding Achievement in Innovation

 

PCPro A-List Award

Brother ADS-3600W Document Scanner scored an A-List award from PC Pro UK magazine

PCPro A-List Award

PC Pro, UK’s biggest selling computing magazine awarded Brother ADS-3600W Document Scanner with A-List award and refer it as the scanner that has every document digitising feature a SMB could need.

“A prize scanning package – fast and versatile, with excellent cloud support, all at a price SMBs will love” 

23 Nov 2015

Case Trust Gold

Brother is one of the nine companies in Singapore awarded the CaseTrust Gold Award. This premier tier of the CaseTrust Accreditation Scheme is given only to businesses exemplifying the highest standards of business excellence and customer service.

23 Nov 2015

Case Trust Gold

The CaseTrust Gold Award is the premier tier of the CaseTrust Accreditation Scheme. It is given only to businesses exemplifying business excellence and superior customer service, distinguishing them as industry leaders. 

Brother is one of the nine companies in Singapore to be given this award. To consumers, this award represents a promise of the highest standards in service quality. To Brother, this award reinforces our vision of providing them with world-class service.

In 2006, one year after receiving the CaseTrust Gold Award, Brother also received the Friend of CASE award for its dedication to first-class customer service.

CASE Trust is the alternate intermediary channel that customer can refer to, in event that resolution time frame exceeds 21 days.

TCO Accreditation

Brother is the only printer manufacturer with TCO99 certification, the defining standard for printers, computers and other office equipment.

TCO Accreditation

Brother is the only printer manufacturer with TCO99 certification. TCO99 is an exacting standard governing product safety, ergonomics, handling and physical design, working environment emissions, total environmental management strategy, manufacturing processes, ecology and the operator's manual.

ISO 9001

Brother was awarded the ISO 9001 certification, which specifies that Brother has met the requirements for a quality management system where customer requirements are consistently met and enhanced.

ISO 9001

The ISO 9001 award certifies that Brother has a quality management system which consistently provides products that meet customer and applicable statutory and regulatory requirements. It also illustrates that we have processes that continuously improve on this quality management system.

This award is a key demonstration of Brother's ongoing commitment to consistently meet and exceed the expectations of all our customers.

23 Nov 2015

ISO 14001

Brother was awarded the ISO 14001 certification, which specifies that Brother has met the requirements for an environmental management system that minimises its environmental footprint.

23 Nov 2015

ISO 14001

The ISO 14001 award certifies that we have a systematic framework to manage the immediate and long-term environmental impacts of our products, services and processes.

This certification illustrates Brother’s ongoing commitment to leaving the world a better place than when we found it, through a reduction of our environmental footprint across our supply chain.
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