The Customer
District Heating Funen is owned by Odense and Northfunen municipalities. The company covers approximately 97 percent of the heat demand in Odense and Otterup. In addition, new areas such as Vissenbjerg, Nr. Broby, Morud and Søndersø have joined over the past years. They serve around 9000 customers.
Today, approximately 64,000 meters of District Heating Funen can be read remotely and wirelessly. In most cases, this is done by Odense’s refuse lorries that collect the waste from the properties in the area once a week. Refuse lorries are provided with radio equipment that automatically read the district heating meters when passed by. The results are forwarded electronically to the District Heating Funen’s computers to help their employees regularly monitor the consumption and load variation.
The Challenge
District Heating Funen is a non-profit company, which the price of the heating has to be cost-efficient. Everything has to follow the principle of ’self-containedness’. When the goal is to deliver the cheapest district heating and the best customer service, an efficient workflow and low cost are core elements of the strategy.
The Solution
Past paper heaps at District Heating Funen have been replaced by Brother’s RJ-3050 Rugged mobile printer, connected to wireless communications, smartphones, tablets, laptops and digital storage. Around 64,000 meters of District Heating Funen can be read remotely and wirelessly, where their refuse lorries who collect the waste can use their radio equipment to automatically read the district heating meters when passed by their customer's properties.
The results were forwarded electronically to their computers to regularly monitor the consumption and load variation. They will also print out any documents or labels required using RJ-3050 Rugged mobile printer for their customers, who will get a signed copy label or receipt and another label to affix on their meter.
RJ-3050
RJ-3150