Chat
About Brother Chat Assistant
Yumi is a specialised Chat Assistant designed to help customers with enquiries about Brother products and services,
specifically tailored for Brother Singapore
What are the enquiries serviceable by Brother Chat Assistant?
General Enquiry
Service Centre address, operating hours and more
Sales Enquiry
Providing information on product features and specifications, Where to buy, Promotion & Redemption
Product Troubleshoot
Driver downloads, Firmware update, Reset drum counter
Service Enquiry
Checking repair status, Warranty enquiry, Servicing cost
At your side, Brother Chat Assistant is available 24 hours by 7 days
If I need further assistance, what should I do?
Please click "Live Agent" from our Guided Buttons or type "Live Agent" in our chat window to seek further assistance from our customer support.
Operating Hours for Live Agent Support
9am to 6pm (Mondays to Fridays)
We are closed on Saturdays, Sundays and Public Holidays
For assistance needed outside of operating hours you may email us at customerservice@brother.com.sg
3-ways to use Brother Chat Assistant effectively
Video on how to use Brother Chat Assistant
Chat Assistant Examples
